Our Policies

Appointments & Scheduling

  • No referral is needed. You can book directly online or by contacting us.

  • We kindly request at least 24 hours’ notice for cancellations. Missed or late cancellations may result in a fee of up to 50% of the appointment cost.

  • Yes—we offer secure virtual care to residents of the Northwest Territories and Yukon.

Treatments, Testing & Care Approach

  • We provide a range of integrative therapies including herbal medicine, nutritional supplements, IV nutrient therapy, acupuncture, regenerative injection therapy, prescription medications (when appropriate), and Compassionate Inquiry counselling. Your care plan is always personalized based on your goals, needs, and lab findings.

  • We offer advanced functional testing through trusted labs (Alberta Precision Labs, US Biotek, RGCC, DNA Labs, Doctors Data, and more) to explore hormones, food sensitivities, gut health, infections, cancer markers, and genetics. Your results are interpreted in the context of your full health picture and translated into clear, actionable steps.

  • IV therapy delivers nutrients like vitamin C, B vitamins, magnesium, NAD+, and glutathione directly into the bloodstream for fast, effective absorption. It’s used for energy support, immune function, recovery from illness or treatment, detoxification, and more. A full assessment is always done before starting IV care.

  • We support patients across the cancer journey—from new diagnoses to post-treatment recovery. Our care may include RGCC testing, targeted supplement protocols, IV nutrient support, and collaboration with your oncology team. Our goal is to improve quality of life, reduce side effects of conventional treatments, and support recovery and cancer survivorship.

  • Compassionate Inquiry is a trauma-informed approach developed by Dr. Gabor Maté. It helps explore how life experiences and emotional patterns influence physical and mental health. Sessions help clients connect more deeply to themselves and understand the roots of pain, behavior, or symptoms in a safe, supportive space.

Insurance, Billing & Fees

  • Yes—many extended health insurance plans cover naturopathic services. We will provide receipts and offer direct billing where available.

  • Yes, we offer direct billing for many extended health insurance providers. You’ll only be responsible for any portion not covered. Feel free to ask our reception staff to confirm your eligibility before your visit.

  • Our full fee schedule—including new visits, follow-ups, and IV therapy—is available on our Fees & Coverage page.

Community, Collaboration & Accessibility

  • Yes. Naturopathic doctors in the Northwest Territories have prescribing authority. We integrate natural and pharmaceutical approaches thoughtfully and safely when appropriate.

  • Absolutely. With your consent, we share lab results and collaborate with your medical team to support coordinated care.

  • We treat clients across the lifespan—from children and youth to adults and seniors—providing evidence-informed, age-appropriate care for all.

  • As guests on this land, we are engaged in an ongoing personal learning journey and commitment to growing a practice that is culturally safe, trauma-informed, inclusive, and responsive to the needs of Indigenous, northern, and remote communities. We recognize that health is shaped by many interconnected factors—such as access to care, housing, income, food security, and past experiences with health systems. We also offer both in-person and virtual care to help bridge gaps in access across the Northwest Territories and Yukon.

  • We are deeply connected to the North and committed to providing care for those who need it most. Founded by two experienced naturopathic doctors, our clinic offers whole-person care that blends medical insight with natural therapies, guided by compassion, collaboration, and thoughtful assessment.

Deep Dive: Our Care Approaches

  • IV nutrient therapy delivers vitamins and minerals directly into the bloodstream for enhanced absorption. It’s used to address fatigue, immune depletion, chronic stress, and treatment recovery. Your IV plan is customized based on lab work and your personal goals.

  • Our approach draws from leading models of integrative oncology across North America—such as those at the Cancer Treatment Centers of America, the Ottawa Integrative Cancer Centre, InspireHealth BC, and various functional medicine programs. We use lab-guided tools like RGCC testing to assess circulating tumor markers and treatment responsiveness. Based on this, we co-create a support plan that may include IV therapies, botanicals, mind-body approaches, and nutrition strategies. Our goal is to complement conventional care, enhance quality of life, reduce treatment side effects, and support recovery on all levels.

  • At Rekindle Health, we are guided by a philosophy of partnership, presence, and respect. Our approach is grounded in comprehensive assessment, shared decision-making, and compassionate care. We work alongside you to co-create a plan that is strategic, realistic, and centered on your personal health and wellness goals.

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